Saturday 21st December 2013
Victoria Coombes writes ~
Waitrose And How The Store Is Serving Warminster
Although he has only been our Waitrose Branch Manager since September 2013, Nick Beazley is no newcomer to the area. Besides being on the management team at Salisbury Waitrose, he and his wife, a lawyer in the Army, once lived at Westbury and whilst serving in the RAF did a course at the Land Warfare Centre!

Nick Beazley, Branch Manager at Waitrose Warminster.
Nick says that since opening 19 months ago the branch has enjoyed significant growth and increased footfall. “Our team (108 full and part-time staff) is very much engaged in making Waitrose Warminster a success and since this time last year our weekly customer numbers have grown by 4,000. I see no reason why this increase should not benefit the town as a whole, bringing more customers to independent shops and creating a vibrant shopping area.”
Of course it is in Waitrose’s interest for the local area to thrive and Nick says he feels little concern from the threat of competition which may be part of any proposed local development. “We just have to be ready to interpret the needs of our customers. In Warminster our products are much the same as other similarly-sized Waitrose; it is our policy to champion local products and here our suppliers include John Hurd’s watercress in Hill Deverill and Fussell’s oil from Rudge, near Frome.”
Waitrose have always had a community embracing attitude. All staff become partners in the business and as such co-owners, as they have a long term interest in making the branch a success. This community approach is also reflected in their Partner Volunteering work and green disc boxes at the checkout where customers choose which local charity to support – any organisation can apply to be included. “We have a democracy team who make decisions about this scheme. Every month we contribute £1,000 to charities,” says Nick.
However this system does not benefit from those who choose to shop online and although more and more are turning to this method at present the system is not offered from Warminster. Nick says they are hoping to join soon.
“We need to look at every way to satisfy our customer approach to shopping – for example, we have just launched a Click and Collect service that enables you to shop online for John Lewis products and have them delivered to Waitrose Warminster – great for Christmas shopping!”
This is just one way in which Waitrose Warminster is bringing a new dimension to the town’s shopping scene.









































































































